Welcome to the Beccles Medical Centre Website
Here at Beccles Medical Centre we look after the Primary Health Care needs of over 20,000 patients living in Beccles, Worlingham and the surrounding villages. We work as a whole Primary Care team within the medical centre and with the wider community to assist you with your healthcare needs.
Wednesday 20th September 2017: one of our full-time GPs has had to go on long-term sick leave and whilst we are trying to secure additional clinical cover we ask our patients to bear with us. Please be assured that we will do our very best to cope with the demand.
We ask our patients to self-care as much as possible and only contact us if the problem is medically urgent.
Don't forget that the Pharmacies are able to advise on a number of minor problems and please explore this website or look at NHS Choices for alternative ways of dealing with minor illness.
USING OUR SYSTEM
Our patients telephone our Care Navigators :
Between 8am and 11am if they need a same day appointment with a Doctor or Nurse Practitioner
Between 11am and 2pm if they need to book a routine appointment with a Practice Nurse or Health Care Assistant
Between 2pm and 4.30pm if they want to discuss their results, request ‘fit notes’ or if the clinician has asked them to do so at a previous visit.
Each day we have a small number of people who become unwell and need urgent advice or an appointment later in the day and each day we have an Urgent Care Clinician on duty to assist you if necessary. The Care Navigator will ask the Urgent Care Clinician to call you back in these situations. Please ensure you are by your phone or your mobile is switched on.
Our Care Navigators are there to take your calls throughout the day and advise you on :
- Self Care
- Using our Minor Injury Service
- Pharmacy services
- Physio services
- Well-Being and mental health services
- Social services and voluntary services
- Community services including district nursing, midwives and health visitors
You can contact all these services for advice and assistance without having to talk to your doctor. The Care Navigator taking your call will point you in the right direction and provide you with phone numbers and website addresses to assist you where needed. Our Care Navigators have been trained by our doctors and continue to receive training regularly.
We encourage patients to register for on-line access which allows you to request repeat prescriptions, book routine appointments with your usual doctor, see parts of your medical record and view your test results - please bring some photo ID to reception who will be able to arrange registration for you.
Explore the headings on the LEFT to find information about the practice
Click on links on the RIGHT for health and general information
NHS Choices can HELP YOU - Click here for more information
OUT OF HOURS - phone 111 - the NHS 111 service
[after 6.30pm, before 8am and at weekends]
To view our practice booklet click here
ONLINE SERVICES are accessible via the links below
(Site updated 20/09/2017)