Patients over the age of 16 can request internet access which will enable them to do the following online:
- book a 'telephone consultation'
- request repeat prescriptions
- change contact details
- view some parts of their electronic medical record [medications, immunisations, allergies, coded items & test results]
Online access must be requested in person at reception. A patient agreement (recommended by the RCGP) needs to be completed and a form of current photo identification provided. ID verification is required to prevent access being granted to the wrong person and supports the practice in adhering to information security guidelines. Patients will then be informed of the outcome of their request in due course, either in writing or by telephone. The practice will not approve online access requests if it is deemed that it may cause physical and/or mental harm to the patient. Requests cannot be made on behalf of somebody else and the practice does not currently offer online access to patients under 16 years of age.
Access the online appointment system