Submitting an Enquiry
Routine enquiries can be submitted between 07:00 and 18:30 on the days we are open.
For urgent enquiries, please submit your request before 11:00. If you submit an urgent enquiry after this time and we have already reached capacity for the day, you may receive a message advising that we are unable to process your request. In this case, please seek advice from a local pharmacy, walk-in centre, or NHS 111.
For clinical safety, we can only manage a limited number of urgent enquiries each day.
If you are unsure whether your enquiry is urgent, please call the practice and speak with a Care Navigator, who can help guide you appropriately.


Local and NHS services
The surgery works in partnership with local and NHS service providers and groups.
Latest News
Healthwatch Norfolk: Please help us by completing a survey!
9th December 2025Healthwatch Norfolk, in partnership with Norfolk County Council’s Public Health teams, […]
Managing NHS App notifications
17th November 2025If you are using the NHS App, you can choose if […]
AI Clinical Note Support
1st August 2025Beccles Medical Centre has introduced Heidi Scribe, a secure AI-powered system that […]
Non-urgent advice: You and Your General Practice
There is a new document that describes what practices and patients can expect from each other. Please follow the link below to read more:

