Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

Minor Injury Units and A&E Units:

Beccles Medical Centre
St Mary’s Road
Beccles
Suffolk
NR34 9NX
Opening Hours
Norfolk & Norwich University Hospital
Colney Lane
Norwich
NR4 7UY
Tel: 01603 286 286
Open 24 Hours
James Paget University Hospital
Lowestoft Road
Gorleston-on-Sea
NR31 6LA
Tel: 01493 452452
24 hours

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Minor Illness

Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. No appointment is necessary. Many Pharmacists have a confidential area and are open till late and at weekends.

Find your nearest pharmacy:

See a Nurse

…for vaccinations, blood pressure checks, health reviews, ECGs, Warfarin checks, family planning and sexual health advice, ear irrigation, wound management and cervical screening (smear test).

Get help for any health problem

No more waiting on the phone to get a GP or Nurse Practitioner appointment! Tell us your problem or question and we’ll get back to you within 2 working hours – online, by phone or face to face.

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Visit

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 12 weeks) before your journey.

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

ADHD & Autism

Asperger East Anglia

Asperger East Anglia offers personal, friendly assistance for everyone with Asperger syndrome and their carers by providing a comprehensive and integrated service. 

Telephone: 01603 620 500

Website: www.asperger.org.uk

Email: info@asperger.org.uk

ASD Friendly

ASD Friendly is a close-knit community of parents and carers of people with Autism and Asperger’s Syndrome. 

Website: www.asdfriendly.org

Autism Anglia

Autism Anglia is an independent charity which provides care and support to autistic children, adults and their families in East Anglia.

Telephone: 01206 577 678

Website: www.autism-anglia.org.uk

Email: info@autism-anglia.org.uk

Autism Independent UK (SFTAH)

Autism Independent UK helps to increase awareness of autism to the notice of all, together with well established and newly developed approaches in the diagnosis, assessment, education and treatment.

Telephone: 01536 523 274

Website: www.autismuk.com

Email: autism@autismuk.com

Child Autism UK

Child Autism UK provide services to enable children to overcome difficulties with communication, learning and life skills and give families the techniques and strategies to cope with autism through the use of Applied Behaviour Analysis (ABA). 

Telephone: 01344 882 248

Website: www.childautism.org.uk 

Email: info@childautism.org.uk

Dimensions

They support people with learning disabilities and autism to have a louder voice, choice and control in their lives. 

Telephone: 03003 039 001

Website: www.dimensions-uk.org

National Autistic Society (NAS)

Founded in 1962, they are the UK’s leading charity for autistic people and their families. Their goal is to help transform lives, change attitudes and create a society that works for autistic people.

Telephone: 08088 004 104

Website: www.autism.org.uk

Bereavement

Brake

Brake’s helpline is a quality accredited, Freephone, confidential support service, providing information and advocacy, emotional support and a listening ear for survivors of road crashes.

Telephone: 08088 000 401 

Website: www.brake.org.uk

Email: helpline@brake.org.uk 

Child Death Helpline

The Child Death Helpline aims to provide a quality freephone service to anyone affected by the death of a child of any age. Callers to the helpline might be parents, grandparents, siblings, other family members, friends or involved professionals.

Telephone: 0800 282 986

Website: www.childdeathhelpline.org.uk

Email: contact@childdeathhelpline.org

The Compassionate Friends

TCF offers many different kinds of support for bereaved families. Whatever the cause of your loss, wherever you are in the UK, and whatever your circumstances – they are here to help.

Telephone: 03451 232 304

Website: www.tcf.org.uk 

Email: helpline@tcf.org.uk

Scotty’s Little Soldiers

Scotty’s Little Soldiers is a charity dedicated to supporting children & young people who have lost a parent whilst serving in the British Armed Forces.

Telephone: 08000 928 571

Website: www.scottyslittlesoldiers.co.uk 

Email: hello@scottyslittlesoldiers.co.uk 

Roadpeace in East Anglia

The aftermath of a road crash is devastating. They help bereaved families cope and build resilience through peer support, their local group network, befriending service and trauma support programmes. 

Telephone: 08454 500 355

Website: www.roadpeace.org

Email: info@roadpeace.org

Carers

Caring Together

Caring Together is a network partner of Carers Trust and has grown significantly over the past ten years, providing more services and more help for family carers and their families across Cambridgeshire, Peterborough and Norfolk. 

Telephone: 01553 750 014

Website: www.caringtogether.org

Email: hello@caringtogether.org

Chill4us Carers

Chill4us Carers is the social network community for family carers and is about, information, humour, fantasy and fun, chat with carers and finding help when the caring ends. 

Website: www.chill4uscarers.co.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Email: info@carersuk.org

Child Health

Musical Keys

Musical Keys is a charity which provides music and arts activities for people with disabilities and additional needs in Norfolk and the surrounding area. Their passion is making music accessible to everyone.

Telephone: 01603 766 690

Website: www.musicalkeys.co.uk

Email: info@musicalkeys.co.uk 

Dyspraxia Foundation

Our helpline is available to help you with problems and issues you may encounter; offering help and advice to people with dyspraxia, parents, carers, and families about or on the subject of dyspraxia.

Telephone: 01462 454 986

Website: www.dyspraxiafoundation.org.uk 

Email: info@dyspraxiafoundation.org.uk

SPEADA

SPEADA has been formed by qualified youth workers and volunteers with a variety of experience between them in order to support all young people aged 11-19 years (or up to 25 with a disability) in West Norfolk.

Telephone: 07769 165 750

Website: www.speada.org.uk 

Email: info.speada@gmail.com

Cleft Lip and Palate Association

The Cleft Lip and Palate Association (CLAPA) is a small charity working to improve the lives of people born with a cleft and their families in the UK.

Telephone: 02078 334 883

Website: www.clapa.com 

Email: info@clapa.com

Point 1

Point-1 is a service from Ormiston Families providing assessment and support by professionals for children and young people who are experiencing mental health and emotional problems.

Telephone: 08009 774 077

Website: www.point-1.org.uk  

Email: help@point-1.org.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

Beccles TaeKwon-Do

Learning to defend yourself is just the start, Taekwon-Do can also make you more confident, and fitter, increasing focus, power, inner strength and self discipline. The club is held at The Beccles Sports Centre Mon Thur 19:00-20:30.

Telephone: 01986 895204

Website: www.beccles-taekwondo.co.uk

Email: info@beccles-taekwondo.co.uk

Rotary

The Rotary provide service to others, promote integrity, and advance world understanding, goodwill, and peace through our fellowship of business, professional, and community leaders.

Contact Us.

Beccles Community Choir

The choir has between 30-50 people attend regularly who all enjoy using music to benefit your health in a variety of ways, including to improve posture, learn breathing exercises for relaxation and energising techniques and making friends.

Telephone: 07909 510976

Website: www.beccleschoir.co.uk

Email: info@beccleschoir.co.uk

The Beccles Society of Artists

The object of the society is the furtherance and enjoyment of art. The society’s meetings are held on the first Wednesday of each month at the Waveney Centre, Newmarket, Beccles at 19:30.

Website: www.becclesartists.co.uk

Beccles Badminton Club

The badminton club are an active medium sized club with both Senior and Junior members covering a wide diversity of skill levels.

Telephone: 07971914893

Website: becclesbadmintonclub.webnode.com

Email: becclesbadmo@outlook.com

Beccles & Dist Flower Arrangers

The Association has been a unifying and guiding influence to thousands of men, women and juniors whose love of flowers has opened up a new world of creativity. The group is held at Blyburgate Hall, Beccles.

Telephone: 01502 677720

Website: www.nafas.org.uk

Depression, Anxiety & Stress

Campaign Against Living Miserably (CALM)

The Campaign Against Living Miserably (CALM) is leading a movement against male suicide, the single biggest killer of men under 45 in the UK.

Telephone: 0800 585 858

Website: www.thecalmzone.net

Combat Stress

Combat Stress is the UK’s leading charity for veterans’ mental health. For a century, they have helped former servicemen and women with mental health problems such as anxiety, depression and post-traumatic stress disorder (PTSD). 

Telephone: 08001 381 619

Text: 07537 404 719

Website: www.combatstress.org.uk 

Email: helpline@combatstress.org.uk

SANE

SANE is a leading UK mental health charity. They work to improve the quality of life for anyone affected by mental illness.

Telephone: 02038 051 790

Website: www.sane.org.uk 

Email: info@sane.org.uk

Norfolk LGBT+ Project

To relieve the mental and emotional suffering of people in Norfolk and Waveney who are lesbian, gay, bisexual or transgender (LGBT+) or in doubt of their sexuality or gender identity by the provision of advice, peer-support and information.

Telephone: 01603 219 299 

Website: www.norfolklgbtproject.co.uk 

Email: info@norfolklgbtproject.co.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Drugs and Alcohol

Dear Albert

Dear Albert helps individuals to stop taking alcohol and drugs.

Telephone: 01162 917 298

Website: www.dearalbert.co.uk 

Email: hello@dearalbert.co.uk

Hebron Trust

Hebron House is a safe, nurturing and intensively supportive community environment in which to rehabilitate from drug and alcohol dependency and the life-dominating problems that serious substance misuse can cause.

Telephone: 01603 439 905

Website: www.hebrontrust.org.uk

Matthew Project - Outside the Wire

A bespoke drug and alcohol service offering confidential advice and support to current and ex HM Forces personnel and their families, across Norfolk, Suffolk and Essex.

Telephone: 01603 626 123

Website: www.matthewproject.org

Email: OTW@matthewproject.org 

Matthew Project, Youth Service - Youth and Family Team

Supports children, young people, adults and their families with drug, alcohol and other related issues across Norfolk.

Telephone: 08458 688 172

Website: www.matthewproject.org 

Email: youth@matthewproject.org

Turning Point

They work with people who need support with their drug and alcohol use, mental health, offending behaviour, unemployment issues and people with a learning disability.

Find Support.

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Elderly Care

Cinnamon Trust

Cinnamon Trust is the only specialist national charity which seeks to relieve the anxieties, problems, and sometimes injustices, faced by elderly and terminally ill people and their pets, thereby saving a great deal of human sadness and animal suffering.

Telephone: 01736 757 900

Website: www.cinnamon.org.uk

Contact Care, Saffron Housing Trust - Personal Alarms, Lifeline for the Elderly

Contact Care have been providing a reliable Lifeline Alarm Service since 1986. With your personal alarm button you can call for help day or night, from anywhere in your home or garden (within 50m of the lifeline unit), 365 days of the year.

Telephone: 08009 174 680

Website: www.contactcarelifeline.co.uk 

Email: contactcare@saffronhousing.co.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Maternity

TAMBA (Twins and Multiple Births Association)

Tamba is a UK based charity helping people around the world. It was set up by parents of multiples and interested professionals in 1978. 

Telephone: 01252 332 344

Website: www.tamba.org.uk 

Email: enquiries@tamba.org.uk

The National Childbirth Trust

Our mission is to support parents through the first 1,000 days, to have the best possible experience of pregnancy, birth and early parenthood.

Telephone: 03003 300 700

Website: www.nct.org.uk

The Lullaby Trust

The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families

Telephone: 08088 026 868

Website: www.lullabytrust.org.uk 

Email: support@lullabytrust.org.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Mental Health

Wellbeingnands

The Wellbeing Service offer help and support to improve wellbeing and manage stress, low mood and anxiety. They aim to reduce the onset of mental ill health, prevent deterioration and promote recovery.

Find support.

Turning Point

They work with people who need support with their drug and alcohol use, mental health, offending behaviour, unemployment issues and people with a learning disability.

Find Support.

Physio

Park Physiotherapy

A friendly and experienced team of  Chartered Physiotherapists, all registered with the Health Care Professions Council.

Telephone: 01603 881184

Website: www.parkphysiotherapy.co.uk

Email: help@parkphysiotherapy.co.uk

Back in Motion

Back in Motion deliver expert treatment focused on your needs, which will provide you with sustainable results.

Telephone: 01953 604 331

Website: www.back-in-motion.co.uk

Email: info@back-in-motion.co.uk

East Coast Community Hospital

Podiatry or podiatric medicine is a branch of medicine devoted to the study of, diagnosis, and medical and surgical treatment of disorders of the foot, ankle and related structures.

Telephone: 01493 809977

Website: www.ecch.org

Podiatry

The Podiatry Clinic - Great Yarmouth

The Podiatry Clinic – passionate about Foot Health for 20 years and with referral pathways to local surgeons, they offer basic chiropody care, bespoke orthotics (shoe inserts), minor surgery and steroid injections.

Telephone: 01493 301226

Website: www.thepodiatry-clinic.co.uk

Email: info@thepodiatry-clinic.co.uk

Norfolk Foot Care

Norfolk Foot Care offer a wide range of foot care treatments and procedures. You do not have to be referred to them by your GP for Podiatry/Chiropody treatment.

Telephone: 01362 695569

Website: www.norfolkfootcare.co.uk

East Coast Community Hospital

Podiatry or podiatric medicine is a branch of medicine devoted to the study of, diagnosis, and medical and surgical treatment of disorders of the foot, ankle and related structures.

Telephone: 01493 809977

Website: www.ecch.org

Sexual Health

C-Card Scheme

If you are aged 13 to 24 and living in Norfolk you are entitled to free condoms through the Your C-Card scheme. 

Website: www.c-card.areyougettingit.com

Norfolk LGBT+ Project

To relieve the mental and emotional suffering of people in Norfolk and Waveney who are lesbian, gay, bisexual or transgender (LGBT+) or in doubt of their sexuality or gender identity by the provision of advice, peer-support and information.

Telephone: 01603 219 299 

Website: www.norfolklgbtproject.co.uk 

Email: info@norfolklgbtproject.co.uk

THT Direct (Terrence Higgins Trust)

They offer a range of services available to anyone who lives in the Norfolk area. They provide outreach in the community for vulnerable young people and adults, and training for practitioners.

Telephone: 01603 226 666

Website: www.tht.org.uk 

Email: norfolksexualhealth@tht.org.uk

iCash

If you’re looking for contraception, treatment for sexually transmitted infections, HIV care and treatment or related advice in Norfolk, iCash can help.

Telephone: 0300 300 3030

Website: www.icash.nhs.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Social Prescribing

Social Prescribing - Social Connections

Social Prescribing (known locally as Social Connections) enables your GP, nurse or other healthcare professional to refer you to a specialist link worker to talk about issues you may be facing and find the right services to support you. Read more.

Ask reception for more details, or ask your GP to refer you. Alternatively, contact the team on 07817 313593.

Stop Smoking

OneLife

The Stop Smoking team at OneLife Suffolk provide a supportive behaviour change programme which enables an increased opportunity for a long-term positive lifestyle change, in fact, you are four times more likely to stop smoking with their support!

Telephone: 01473 718193

Website: www.onelifesuffolk.co.uk

NHS Smoking Helpline - Go Smoke Free

Join the millions of people who have used Smokefree support to help them stop smoking. From email and text, to their free app and lots of other support, you can choose what’s right for you.

Website: www.nhs.uk/smokefree

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Eating Matters - Eating Disorders Counselling Service

Eating Matters is a Norfolk charity offering counselling for people with mild to moderate eating disorders in the community.

Telephone: 01603 767 062 

Website: www.eatingmatters.org.uk

Email: eatingmatters@norfolkeda.org.uk 

OneLife Suffolk

OneLife Suffolk provides up to 12 months of free adult weight management support, providing you with the tools, advice and guidance needed to improve your lifestyle, achieve your weight loss goals and more importantly sustain the changes made for good.

Telephone: 01473 718 193 

Website: www.eatingmatters.org.uk 

Email: info@onelifesuffolk.co.uk

Great Yarmouth Green Gym

By taking part in outdoor practical nature conservation activities you can increase your fitness and energy levels and help improve your health and well-being. You can meet new people, learn new skills and help make a positive contribution to your local area.

Website: www.greatyarmouthgreengym.org.uk

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?