Meet the Team - Beccles Medical Centre

Doctors

Dr Timothy J Morton (m)

^{MB BS DCH DRCOG DFFP FRCGP London 1983}

Dr Julia McLean (f)

^{MB ChB DRCOG MRCGP (dist) Birmingham 1995}

Dr James Connors (m)

^{MB ChB MRCGP PGdipSEM Sheffield 2009}

Dr Martin Von Fragstein (m)

^{BMedSci, BMBS, MMedSci, MRCGP, DGM, DipMedEth, DLM}

Dr Pieter MacKeith (m)

^{BSc, BM BS, DFSRH, PGDipMRes, DTM&H, PGCerClinEd, FHEA, MRCGP, FRACGP}
^{London 2009}

Dr Nathan Estall (m)

^{MB BS DCH DRCOG DFFP FRCGP}
²⁰¹⁰

Dr Andrew Emerson (m)

^{MB BS MRCGP DRCOG}
¹⁹⁸³

Dr Helen Parretti (f)

^{MA(Oxon) PhD MB BS MSc MRCGP}
²⁰⁰⁶

Dr Jamiu Yussuf (m)

^{MB BS}
²⁰¹¹

Dr Alexander Kiddle (m)

^MD ^BS ^MRCGP

Dr Zachary Alexander (m)

^MD ^MRCGP ^MSc

Dr Jodi-Ann McKain (f)

^BCS ^{MB BS} ^MRCGP

Dr Lucy Bubbers

^{MB BS}

Dr Samantha Ike

Nursing Team

Nurse Practitioners

Mrs Helen Heales (f)

Mrs Lindsey Barthorpe (f)

Kirsty Mackay (f)

^RGN

Practice Nurses

Mrs Grace Hardy (f)

^RGN

Mrs Vasi Munteanu (f)

^RGN

Ms Gail Quinn (f)

^RGN

Mrs Claudia Mladin (f)

^RGN

Rebecca Golder (f)

^RGN

Erin Wright (f)

^RGN

Hollie Sewell

^RGN

Healthcare Team

Healthcare Assistants

The Health Care Assistants are trained to undertake blood pressure checks, new patient health checks, weight checks, NHS Health Checks and ECGs. Your Doctor or Nurse will refer you to the Health Care Assistant as appropriate.

Mrs Julie Goldsmith (f)

Claudia Gherman (f)

Lisa Johnson

Home Visiting Team

Kevin Clouting (m)

^{Advanced Care Practitioner}

Kate Cameron (f)

^Paramedic

Mrs Kelly Greig (f)

Emma Hicks (f)

Urgent Care Practitioner

Mrs Emma Williamson (f)

Advanced Clinical Practitioner

Stephen Brighton (m)

Laurie Jamieson (m)

Jameson Gray (m)

Pharmacists

Pharmacists

Dr Benjamin Rackham (m)

^{BA(Hons), MPharm, PhD, PGCert, MRPharmS,} ^FHEA

Mrs Dumi Goonetilleka (f)

^MPharm

Mrs Joanna Yeung (f)

^MPharm

Bella Hunter

^MPharm

Pharmacy Technicians

Rachel Pavett (f)

^{Pharmacy Technician}

Lauren Raven (f)

^{Pharmacy Technician}

Rebecca Chapman (f)

^{Pharmacy Technician}

Practice Management / Administration

We have undergone a re-structure at Beccles Medical Centre looking at wider ways in which we can help to support our staff and patients resulting in us no longer having a Practice Manager. Please have a read through of the below to find the best person to assist you with your query.

David Lewis (m)

^{Business Manager}

Bio

Following the introduction of the Business Manager role, David joined the practice in April 2023. He has spent the last 20 years working in the pharmacy sector in various Senior Management and Field based roles. Together with the Partners and other Senior Management Team, David is responsible for strategic leadership within the organisation, leading for resilience, sustainability, growth of the organisation and maintaining financial probity. A fundamental part of this is working alongside local agencies such as the NHSE, NHS Norfolk and Waveney ICB, Primary Care Network, Community services, Suppliers and other internal and external third-parties.

Mrs Elaine Wicks (f)

^{Operations Manager}

Bio

Elaine is a well-established member of the team and has held various roles including Reception Manager and Quality Improvement Manager.

She is the Operations Manager at the practice and works closely with the Business Manager.

Within her duties she supports all staff development and growth. Elaine ensures all practice policies and protocols are up to date, meet legal and NHS guidelines and updates them as appropriate. Any new projects available to enhance the practice and patient journey are considered by Elaine, and the Management Team, this helps us to continue developing a dynamic Practice

Miss Maddison Bee (f)

^{Deputy Operations Manager}

Bio

Ms Samantha McCluskey (f)

^{Care Coordination Manager Complaints Officer}

Bio

Sam has worked at the practice for over eight years, in 2019 she became Care Coordination Manager. Sam works as Duty Manager ensuring the smooth day-to-day running of the practice.

She is patient liaison and is on hand to help with queries, questions, feedback and complaints. She leads on Care Navigation recruitment and training. She has a background in hospitality and strives for excellent customer service and focus.

Denise (f)

^{PA to Senior Management}

Bio

Denise is the Personal Assistant to the Board of Partners.

She is responsible for managing the Partners’ day to day schedules and making sure they get to where they are supposed to be. She is also responsible for the organising of the Partners’ meetings, taking of minutes and distributing information on behalf of the Partners

Malcolm Logan (m)

^{IT and Communications Officer}

Bio

Malcolm has a strong background in IT management, having served as an IT Systems Manager within the Civil Service, where he excelled in optimizing technology to streamline operations.

Malcolm takes on the responsibility of managing all aspects of IT hardware and software within the practice. His expertise ensures that patients and staff receive prompt assistance with any IT-related issues, fostering a seamless and efficient healthcare environment. Additionally, Malcolm is passionate about promoting effective communication within the surgery, further enhancing the patient and staff experience.

Malcolm is committed to leveraging his IT prowess and communication skills to drive excellence in healthcare technology and connectivity.

Heather (f)

^{Care Quality Officer}

Bio

Heather works behind the scenes within the administration team and works closely with the Management Team. Heather ensures that BMC is complaint in terms of CQC requirements and that staff training, protocols and procedures are relevant and up to date. Heather streamlines many of our administrative processes and reviews new data and information coming through the practice via our local ICB and NHS England

Alison (f)

^{Business Administrator}

Bio

Alison has worked at Beccles Medical Centre since April 1997 in various roles. She gained a Diploma in Primary Care Management in 2009 and has an excellent all-round knowledge of the work in General Practice.

She has been in the role of Business Administrator since January 2020 where she deals primarily with practice finance; submitting claims, invoice & expense claims processing, data inputting & reconciliation working closely with our accountants and most importantly processing payroll for over 100 employees.

Alison (f)

^{Education and Training Coordinator}

Bio

We are GP teaching practice and Alison works closely with the UEA and Cambridge University to organise all of the student and GP registrars who come to learn at BMC. She works closely with patients in the local community with a long term health condition and arranges clinics for them to come and talk to the medical students. We are committed to supporting the teaching of our future GPs

Carne Clarke (f)

^{Supplies and Facilities Officer}

Bio

Carne joined Beccles Medical Centre as a Care Navigator in September 2022 before moving to her role as Supplies and Facilities Officer. She ensures the upkeep of the Health Centre, Caxton Villa, and Education Centre. This involves co-ordinating maintenance work and routinely monitoring fire safety.

Carne orders the supplies for all areas of the practice and ensures all rooms are equipped with what our staff need to go about their work.

Muhammad Tariq (m)

^{HR Officer}

Bio

Reception Team

We have over 40 reception and administrative staff. Please ask reception if you need any help and our staff will be happy to assist.

Attached Staff

We work very closely with the community health team including District Nurses, Health Visitors, Midwives, Physiotherapists, Occupational Therapists and Podiatrist. You will be referred to the community team when appropriate and may be able to self-refer for some of their services. The community staff can be contacted at East Coast Community Healthcare on 01502 445445 or https://www.ecch.org/