Out of Hours Service

Between 18:30 and 08:00 Monday to Friday, all day at weekends and on Bank Holidays your call will be redirected to the NHS 111 service.

Improved Access

From 3^rd of October, access will be improved via digital triage accessed through this website.

NHS 111

NHS 111 is a countrywide service designed to make it easier for you to access local NHS healthcare services.

• You can call 111 when you need medical help fast but it’s not a 999 emergency.
• NHS 111 is a fast and easy way to get the right help, whatever the time.

If you are confronted by a serious problem such as severe chest pain or severe bleeding, telephone 999 and ask for an ambulance.

Walk-In Centres

There is a walk-in centre at Rouen House, Norwich. They can be contacted for health advice, information or treatment from 07:00 – 21:00 seven days a week.