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Out of Hours Service
Between 18:30 and 08:00 Monday to Friday, all day at weekends and on Bank Holidays your call will be redirected to the NHS 111 service.
From 3rd of October, access will be improved via digital triage accessed through this website.
NHS 111 is a countrywide service designed to make it easier for you to access local NHS healthcare services.
- You can call 111 when you need medical help fast but it’s not a 999 emergency.
- NHS 111 is a fast and easy way to get the right help, whatever the time.
If you are confronted by a serious problem such as severe chest pain or severe bleeding, telephone 999 and ask for an ambulance.
There is a walk-in centre at Rouen House, Norwich. They can be contacted for health advice, information or treatment from 07:00 – 21:00 seven days a week.