Patient Reference Group

In addition to our Patient Participation Group we have a Patient Reference Group (PRG) and are always looking to recruit patients who would like to play an active part in helping to make decisions about the range and quality of services we offer.

This is a ‘virtual’ group which means most communication is carried out by e-mail, thus allowing members to contribute to discussions within their own time. However some members do not have access to e-mail in which case we can correspond in writing.

We encourage patients to give their views about how the practice is doing and would like to be able to ask the opinions of as many patients as possible.

If you are interested in joining our Patient Reference Group or/and Patient Participation Group, please submit the below form.

FAQs

Why are you asking people for their contact details?

We would like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing to identify areas for improvement.

Will my doctor see this information?

This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the Surgery, they might see general feedback from patients.

Will the questions you ask me be medical or personal?

We will only ask questions about the Practice, such as short questionnaires.

Who else will be able to access my contact details?

Your contact details will be kept safely and will only be used for this purpose and will not be shared with anybody else.

How often will you contact me?

Not very often. Once or twice a year or more frequently if there is something going on which we need the views of our patients.

What is the Patient Participation Group?

This is a group of volunteer patients who are involved in making sure the Surgery provide the services its patients need.

Do I have to leave my contact details?

No, but if you change your mind, please let us know.

What if I no longer wish to be on the contact list or I leave the surgery?

If you do not wish to receive further messages, please just let us know and we will take your name off our contact list.