Using Our System
Please use this website to access the practice.
The website can take queries 24 hours a day but please note our opening hours.
We can only respond between the hours of 08:00 and 16:30 the next working day after you submit your information. We aim to give you an initial response within 2 hours (the next working day after you submit any out of hours requests), but please be aware the final solution may occasionally take longer for complex issues or those requiring a specific individual.
If you do not have internet access or are unable to complete the form you may phone us and a trained care navigator will take you through the same website, filling in the appropriate information.
Want to help yourself? Please follow the links to:
- Self Care
- Using our Minor Injury Service
- Pharmacy services
- Physio services
- Well-Being and mental health services
- Social services and voluntary services
- Community services including District Nursing, Midwives and Health Visitors.
You can contact all of these services for advice and assistance without having to talk to your Doctor or a Healthcare Professional.