Using Our System

Please use this website to access the practice.

The website can take queries 24 hours a day but please note our opening hours.

We can only respond between the hours of 08:00 and 16:30 the next working day after you submit your information. We aim to give you an initial response within 2 hours (the next working day after you submit any out of hours requests), but please be aware the final solution may occasionally take longer for complex issues or those requiring a specific individual.

If you do not have internet access or are unable to complete the form you may phone us and a trained care navigator will take you through the same website, filling in the appropriate information.

Want to help yourself? Please follow the links to:

You can contact all of these services for advice and assistance without having to talk to your Doctor or a Healthcare Professional.