Electronic Repeat Dispensing (eRD) – Additional Information During COVID-19 Outbreak

What is eRD?

eRD is a way for Dr’s to create more than one prescription for your medication and set it to automatically dispense once a month to your pharmacy. It means that you no longer have to call to request a repeat prescription.

Why is this being undertaken?

There is currently an overwhelming demand on GP Practices and there is a risk of repeat prescriptions being delayed where clinicians are having to focus on patients in immediate need of medical attention. By ensuring some repeat prescriptions are written in advance it frees clinicians time up to focus on urgent patient care whilst ensuring no one goes without their regular medication.

How does it work?

The Dr will prescribe your medication on separate scripts and set them to automatically dispense each month. 7 days before you are due to run out the prescription will automatically go to your nominated pharmacy to be dispensed. If they have your mobile number, they will text you when it’s ready for collection. If they don’t, you may want to ring before going to collect.

Do I need to do anything?

No, if you have been changed to eRD, your prescription will automatically be sent to the Pharmacy every month for an agreed period of time, usually 12 months. After 12 months, you will have to contact the GP surgery for your medication to be reviewed and another prescription issued. Your Pharmacy will advise you of this at the time.

Is this being offered to all patients?

No, there are some patients whose medication is too complicated for it to be prescribed in advance. This service is being utilised for patients who have regular, stable medication needs and whose medical condition is currently under control.

Do you share my information with anyone new?

No, the prescriptions sit within your medical record until it is time for the medication to be dispensed. At this point the prescription then goes to your nominated pharmacy.

What if I don’t want my prescriptions completed in advance?

If you would prefer for your prescriptions to be completed as / when you require them, please let us know and we will put a note on your record to indicate this.

I think I would benefit from this service. Can I ask for my prescriptions to be completed in this way moving forward?

At this time we are not taking requests from patients for their medication to be issued in this way. Moving forward, should this change, we will update this FAQ.